Last updated: September 17, 2026
At Hobonichitechos, we aim to make delivery clear and predictable before you place an order. This Shipping Policy explains where we ship, how orders are processed, how long delivery usually takes, and how to track your package.
1. Shipping Area
We currently ship only to the contiguous 48 United States.
We do not ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories. We also do not ship to P.O. boxes, APO/FPO addresses, or international destinations.
Orders placed from outside the contiguous 48 United States may be cancelled and refunded.
2. Free Shipping
We offer free shipping on all eligible orders within the contiguous 48 United States. There is no minimum order amount required to qualify for free shipping.
Because we do not charge shipping fees, no shipping charges will be added at checkout for eligible addresses.
3. Order Processing Time
Orders are processed within 1–2 business days after payment is confirmed.
Our daily order cut-off time is 2:00 PM Eastern Time (ET), Monday through Friday. Orders placed before 2:00 PM ET on a business day are usually sent to processing on the same day. Orders placed after 2:00 PM ET, on weekends, or on U.S. holidays are processed on the next business day.
This processing window gives our team and the selected carrier enough time to prepare, pick up, and scan your package.
4. Delivery Time
After processing, delivery within the contiguous 48 United States usually takes 3–5 business days.
The table below shows how the total estimated delivery time is calculated:
| Stage | Estimated Time |
|---|---|
| Order processing | 1–2 business days |
| Carrier transit time | 3–5 business days |
| Total estimated delivery time | 4–7 business days |
The total estimated delivery time is processing time + carrier transit time. The carrier transit time is an estimate provided by the carrier, not a guaranteed delivery date.
5. Carriers
We select a suitable carrier based on the delivery state and the size or weight of your order. Common carriers may include major U.S. parcel services. The carrier selected for your order will be shown in your shipping confirmation email or in your account order details when available.
We do not use a single fixed carrier for every order because the best option can vary by destination and package details. However, we do not describe this as random selection; the carrier is chosen to match the delivery address and service requirements.
6. Order Tracking
Once your order has been processed and handed to the carrier, we will send a shipping confirmation to the email address you provided at checkout. When the carrier makes tracking information available, that information will be included in the confirmation email.
If you do not receive a tracking update within 3 business days after your order was placed, please contact us at info@hobonichitechos.my or call +1 423-342-6600 during our service hours.
7. Delivery Delays
Weather, peak season, carrier interruptions, or other unforeseen events may sometimes affect delivery. These events are outside our direct control. If a delay occurs, we will provide the information available to us and work with the carrier to help resolve the issue.
8. Failed Delivery or Incorrect Address
Please make sure your shipping address is complete and accurate at checkout. If a package is returned to us because the address was incorrect or incomplete, we will contact you using the email or phone number on the order.
If you notice an address error after placing an order, contact us as soon as possible at info@hobonichitechos.my. If the order has not yet shipped, we will do our best to update the address. If the order has already shipped, we may not be able to change the destination.
9. No Sales Tax Collected by Us
We do not calculate or collect sales tax on our website. No sales tax is added at checkout by Hobonichitechos.
10. Contact for Shipping Questions
For shipping questions, please contact:
Hobonichitechos
4509 Matilda Place, Kingsport, TN 37664, United States
Email: info@hobonichitechos.my
Phone: +1 423-342-6600
Service hours: Monday – Friday, 9:00 AM – 6:00 PM ET